Please contact us for enquiries or visit us to drop rugs off in The Rug Drop box
Open today | 09:00 – 17:00 |
Rug Drop box hours:
available at all times for your convenience.
If delivering/collecting after 8pm, a courtesy text is appreciated.
Customer and office enquiries:
Monday - Friday: 9am - 5pm
Saturday - Sunday: Closed
These are some of the most common questions we are asked but please contact us if you cannot find an answer to your question.
There is a Rug Drop Box at our office. The system works as follows:
We look after some of the most prestigious saddleries, yards and tack shops in Berkshire, Oxfordshire, Hampshire, Buckinghamshire and Surrey.
We also look after private individual customers.
Collections are available for more than 10 rugs.
The horse rug drop box at our office is available to use for requirements of less than 10 rugs and those that prefer to collect themselves.
We are given rugs in all types of conditions and are regularly told that the rug seems beyond repair. Our skilled tailors are able to bring almost all rugs back to use.
If you are particularly concerned about whether a rug can be repaired, please contact us or send a picture.
Most rugs will need to be washed by us before being repaired. Sometimes we repair rugs that have already been repaired but we reserve the right to wash and charge if repairs are required. This is because dirty rugs can and have damaged our sewing machines.
Because we look after large trade accounts, we are easily able to wash and service 200 rugs per week.
We have also made sure that we only have enough customers to provide a reliable and quality service that we are proud of.
Our turnaround time for trade accounts is 1 week
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